Rackon logo

Policies • Trust • Safety

Rackon Child Safety & CSAE Policy

Effective Date: June 01, 2026
Last Updated: June 22, 2026

Introduction

At Rackon, user safety is a core priority. We are committed to maintaining a secure, respectful, and trustworthy environment for all users.

Rackon enforces a strict zero-tolerance policy toward any form of Child Sexual Abuse and Exploitation (CSAE), Child Sexual Abuse Material (CSAM), grooming, child endangerment, or any activity that threatens the safety and wellbeing of minors.

This policy outlines the standards, safeguards, and enforcement measures we implement to prevent, detect, report, and address CSAE-related activity on our platform. Rackon complies with applicable child protection laws, industry standards, and Google Play's Child Safety requirements.

1. Age Requirements and Eligibility

To help maintain a safe environment, Rackon establishes the following age requirements:

  • Individuals under the age of 13 are prohibited from creating or using a Rackon account.
  • Users between the ages of 13 and 18 should use Rackon only with the consent and supervision of a parent or legal guardian where required by applicable law.
  • Rackon may implement reasonable measures to verify age, parental consent, or eligibility when legally required.
  • Accounts that violate these age requirements may be restricted, suspended, or permanently removed without prior notice.

2. Prohibited Conduct

Rackon strictly prohibits any activity involving the exploitation, abuse, or endangerment of minors.

Users may not:

  • Create, upload, share, store, transmit, distribute, or promote content that depicts, exploits, abuses, or sexualizes minors.
  • Request, solicit, encourage, or facilitate sexual content involving minors.
  • Engage in grooming behavior or attempt to establish inappropriate relationships with minors.
  • Share links, files, websites, or materials associated with CSAE or CSAM.
  • Use Rackon to recruit, exploit, manipulate, threaten, or harm minors.
  • Impersonate minors for deceptive, exploitative, or harmful purposes.
  • Organize, promote, or facilitate activities that place minors at risk of exploitation or abuse.

Any violation of this policy may result in immediate account suspension or permanent termination and may be reported to relevant law enforcement authorities or child protection organizations.

3. Reporting and Enforcement

Rackon actively investigates reports of child safety violations and takes appropriate enforcement action when violations are identified.

When we become aware of content or behavior that may violate this policy, we may:

  • Remove content immediately.
  • Restrict access to accounts or features.
  • Suspend or permanently terminate accounts.
  • Preserve relevant information where required by law.
  • Report suspected illegal activity to appropriate law enforcement agencies or child protection organizations.

Users who encounter suspicious, harmful, exploitative, or abusive content should report it immediately.

Contact Channels

When submitting a report, please include any available information such as:

  • Screenshots
  • Usernames
  • Chat identifiers
  • Dates and timestamps
  • Relevant descriptions of the incident

Users may also report content directly within the Rackon application through the available reporting tools.

4. Safety and Moderation Measures

Rackon employs a combination of technical safeguards, moderation systems, and user reporting tools to help protect users and prevent abuse.

Our safety measures may include:

  • In-app reporting and blocking functionality.
  • Automated systems designed to identify potential policy violations.
  • Human review processes for reported content and accounts.
  • Prompt removal of harmful content when technically feasible.
  • Preservation of relevant information for lawful investigations.
  • Regular reviews of safety procedures and compliance practices.

These measures are intended to support a safer communication environment while respecting user privacy and applicable legal requirements.

5. Cooperation with Law Enforcement

Rackon complies with applicable child protection laws and regulations, including requirements related to the reporting of child exploitation and abuse.

Where legally required, Rackon may cooperate with:

  • Law enforcement agencies
  • Child protection organizations
  • Regulatory authorities
  • Government agencies responsible for online safety

Such cooperation may include reporting suspected violations, preserving relevant records, and responding to lawful requests for information.

Rackon seeks to balance lawful cooperation with its commitment to user privacy and data protection.

6. Guidance for Parents and Guardians

Parents and guardians play an important role in helping children navigate online environments safely.

We encourage parents and guardians to:

  • Monitor and guide their children's online activities.
  • Discuss safe communication practices and online risks.
  • Review privacy and security settings regularly.
  • Encourage children to report uncomfortable or suspicious interactions.
  • Contact Rackon immediately if they become aware of behavior that may endanger a minor.

Rackon supports digital wellbeing and encourages responsible use of online communication platforms.

7. Policy Updates

We may revise this Child Safety and CSAE Policy periodically to reflect legal developments, technological changes, operational improvements, or evolving safety standards.

Updated versions will be published on this page with a revised "Last Updated" date.

Continued use of Rackon following the publication of updates constitutes acceptance of the revised policy.

8. Contact Information

For questions, safety concerns, or reports relating to child safety or this policy, please contact:

© 2026 Rackon Technologies. All Rights Reserved.